Terms of service.

Effective Date: [15/03/2025]

Welcome to Healergy! By using our website https://www.healergy.com.au/ and purchasing our products or services, you agree to the following Terms of Service. Please read them carefully.

1. General Terms

  • Healergy is a business based in Australia, providing Reiki-infused products, spiritual services, and mentoring.

  • By accessing or purchasing from our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.

  • We reserve the right to update or modify these Terms at any time. Continued use of our website means you accept any changes.

2. Products & Services

  • Our products are handmade and Reiki-infused, which may result in slight variations in scent, colour, or appearance. These natural variations do not affect product quality.

  • Our services, including Tarot readings, Reiki, and spiritual mentorship, are for guidance and personal development purposes only and should not replace professional medical, legal, or financial advice.

3. Pricing & Payments

  • All prices are listed in AUD (Australian Dollars) and include GST (if applicable).

  • We reserve the right to modify pricing, promotions, or discounts at any time without prior notice.

  • Payments must be made in full at checkout. We accept credit/debit cards.

4. Shipping & Delivery

  • We ship Australia-wide only. See our [Shipping Policy] for processing times, delivery estimates, and tracking information.

  • Healergy is not responsible for lost, stolen, or delayed parcels once they are handed to the courier.

5. Returns & Refunds

  • We accept returns for damaged or faulty items only. See our [Return & Refund Policy] for details.

  • Due to hygiene reasons, used or opened items cannot be returned.

6. Cancellations & Rescheduling (For Services)

  • Booked appointments must be cancelled or rescheduled at least 24 hours in advance.

  • No-shows or late cancellations may result in a cancellation fee or forfeited session.

7. Disclaimer

  • Our services are not a substitute for medical, psychological, legal, or financial advice. If you have health concerns, please consult a licensed professional.

  • Healergy does not guarantee specific outcomes from Reiki, Tarot, or spiritual mentorship sessions. Results vary for each individual.

8. Intellectual Property

  • All content on this website, including text, images, branding, and product descriptions, is the property of Healergy and may not be copied, reproduced, or distributed without permission.

9. Limitation of Liability

  • Healergy is not liable for any direct, indirect, or incidental damages resulting from the use of our products or services.

  • Customers use our products and services at their own risk. Always perform a patch test before using any skincare or essential oil-based products.

10. Governing Law

  • These Terms are governed by the laws of Victoria, Australia. Any disputes must be resolved in a Victorian court.

11. Contact Information

For any questions about these Terms, please contact us at connect@healergy.com.au